A virtual assistant is a professional who provides administrative, creative, or time consuming technical assistance to clients remotely from a remote location without the need of a physical office. Virtual assistants works remotely using voice or video calling, email, internet chat or other messaging tools to communicate with their clients. They do the administrative and technical tasks that would otherwise be performed by an office assistant or computer support technician.
While virtual assistants perform a variety of different tasks for clients, the most common duties are administrative in nature. Duties include answering emails, managing projects, planning meetings and making travel arrangements.
Virtual assistants work remotely, but still able to perform other tasks such as data entry, call answering and web page updating, assistant busy business owner on project management.
Veta Virtual Assistant Canada can assist with anything you may accomplish on a computer. Our virtual assistants can help your business have on-demand workers to work with it or do one-time tasks — large or little, one-off or continuous, individual or group based. You’ll discover talent eager to aid your company, and can even fulfill your business needs.
To assist you expand your business, there are an infinite number of things that you can have us. Here are a few examples for the various tasks your freelance virtual assistant may complete for you and small business owners.
Have your virtual assistant do web research for you so that you may gather information from the internet notices, chat rooms, forums, blogs, and other databases. Virtual assistants can aid you in achieving organizational objectives while also assisting with other duties along the way.
A transcription service assistant may assist in converting speech to a written or electronic text document. Your virtual assistants could handle all of your transcription work, including the minor details.
You may hire Virtual Assistants to help you build databases of leads and contacts in any area you choose.
You can maximize your company's growth by having your virtual assistant create and manage content to utilize with your marketing campaigns. Outsourcing data entry work may be beneficial for any business in Canada, since it saves time and allows you to focus on more important tasks. It will cut down on low-priority data entry activities while also allowing you to devote more attention to your core business operations.
Your personal assistant can assist on daily business and personal tasks, they can do scheduling appointments, personal errands, time consuming administrative work, pick up your phone calls, travel arrangements, and research, typing, compiling and preparing reports, email management, presentations and correspondence etc.
Assistants can assist the rest of your marketing team with procedures like data entry, administrative tasks, scheduling meetings, creating content, and managing social media accounts. Assistants may be required to analyze various pricing elements for potential marketing initiatives and manage existing campaigns by sifting relevant information from the marketing, sales, and advertising teams.
Once you’ve got the Veta Virtual assistant services set up and running, it’ll be easy to get your virtual assistants working for you and your company. Set up a trial for our top of the line virtual assistant services.
A ideal virtual assistant specializes in a certain area or be able to complete several jobs. They should have worked for different sorts of businesses as well as the ability to adjust to various settings.
Hiring a virtual assistant does not require any modification to your company’s physical space, since they work remotely.
Using a virtual assistant can save you time and money. You don’t have to go through a lengthy hiring or interview process very often. And you may save money by employing a virtual assistant as an as-needed contract worker rather than a full-time salaried employee.
Hiring a virtual assistant may help you be more productive while also assuring that clients get prompt answers. For example, if you are too busy to respond promptly to customer questions, a virtual assistant may assist you with this duty.
We will send you a weekly or monthly report on your talented virtual assistants activities. All of the activities are tracked in our software down to the minutes. This way you can make sure all of the hours tracked are accurate.
We accept payment with all major credit cards. And your rate depends on the number of hours needed per week and the complexity of tasks you are looking to accomplish.
Most of our virtual assistants are experienced and skilled in providing great customer service. If you are not happy with your virtual assistant, you can contact our customer success team and we will find a solution for you.
You can communicate using phone, email, text, audio, video chat, or instant messaging software.
We make sure our remote receptionist help your business grow! Simply pick a plan that fits your call volume, follow the signup form and the welcome email, then you are good to go! Our experienced receptionist will begin taking your calls.
Your usage time with our live assistant is calculated by adding up the Call Time and After-Call Work Time (when we type the call notes and send them to you) which equals the Total Handle Time. For example, if the call lasted 30 seconds and it took our receptionist 30 seconds to send out the call notes, you will be billed for 1 minute of usage. We always charge up to the exact second so we won’t round up the time like other assistant services. We train our agents properly, give them the most efficient systems and processes so they can work fast, and minimize your bill!
Yes you can! It is free to change your plan and we encourage you to plan ahead and determine how many minutes you need on a month to month basis. We will also monitor your usage and pick out the best plan for you so you will have the most efficient bill with the less wasted minutes.
If you need a custom plan that is not currently offered in the pricing list, please tell us what you need and we can find a way to work with you!
Transferred calls don’t count towards your usage so you don’t have to worry about getting charged extra.
Yes, you can choose to forward your calls to us whenever you like, whether it is part-time or when you are too busy to answer calls (call overflow).
We currently have 3 different options:
Our receptionist will use a custom greeting that you provide, take down all relevant information, answer questions on your behalf, transfer calls if needed, and send you a call summary after each call. Most of the time, your clients won’t even know they are talking to a virtual receptionist because our agents act like your in house receptionist to provide the best experiences for your callers.
Yes we can, we can work with the calendar software you are currently using to schedule appointments for you.
We will adapt our call handling to both your business and your needs, you can customize and set up how you want your business calls to be transferred by simply putting the rules in the call instruction. We can either ask you first before transferring the call or transfer based on pre written instruction.
You may update us on your location or whereabouts whenever you like using email. It will make the customer and call feel more personal when we say “Kevin is at the bank right now, but I am happy to take a message for him or offer you his voicemail box”.
Please check out our services here. We also provide virtual assistant services to our clients as well, this includes general admin, market research, email management, calendar management, data entry, and much more than any call center industry.
In order to provide you and your customers the best experiences, we provide a maximum of 5 to 6 dedicated receptionists to your business. We do this so you can get experienced agents who know your business already unlike other virtual receptionist providers who will assign any free agents to your account.
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