Virtual Receptionist & Virtual Assistant Services

Never Miss Your Call!

Our dedicated live receptionists handle your calls and deliver personalized experiences to your callers, all at a fraction of the cost. We help you grow your business and free up your time.

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We aren't a typical Virtual Receptionist company like others.

We specialize in the different industries, so our clients get their questions answered faster. Faster answers leads to happier clients, and happier clients leads to return business. 

Services that Empower
Your Business

Inbound Calls

Add your personal touch with custom greetings. 

Outbound Calls

Follow-ups, appointment reminders, call-backs: We do it all

Call Screening and Forwarding

No more spam calls. If it's important, we forward it to you.

Call Overflow

We pick up the calls that you are too busy to answer.

Appointment Scheduling

We schedule future calls with clients so you don't have to. 

Call Notes and Summary

We summarize each call and email the details to you after. 

Voicemail Box

Dedicated voicemail box for your business when you aren't available.

Why Choose VETA?

Save Money

Hiring a full time receptionist can cost upwards of $40K/year. With Veta, you only pay for the time you need.

More Time to do What You Love

Less time answering calls, means you can spend more time growing your business.

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We Grow with You

When you start your business, you don’t need 5 live receptionists working 9am-5pm. As you grow, we scale our employees up to meet your demands.  

Talk with a Human, not a Robot

Robo-Receptionists can quickly turn away leads, leading to lost business. All of our live receptionists are 100% real humans and native English speakers.

Accurate Information

If we don’t know the answer, we will ask you. So your customers will get the most accurate information.

Our live receptionist integrates with your existing phone provider

Unlike other companies, we won’t make your switch to a specific phone provider. We integrate with all major phone providers, so your experience is as seamless as possible, ensuring you canhandle automated tech support services.

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4 reasons to use a virtual receptionist

Top Reason to use a Receptionist Service

Canada is a powerhouse of innovation, with many small businesses leading the charge to success. Unfortunately for these companies and their employees though it can be difficult when they need help on tasks like answering calls from customers who want immediate attention or filling out forms because there’s no one around! In order maintain customer satisfaction at all times (especially since most people prefer personal human contact), an excellent solution would be outsourcing this work entirely by using virtual receptionists who will field your questions while also ensuring high quality service standards are met every single time – freeing up valuable team members’ time so everyone has more opportunities in other areas where creativity matters even more such as marketing strategy development

One of the most important things you can do for your customers is to ensure that they always have an expert in-house. A good answering service will make sure their needs are met with professionalism and care, while also boosting retention rates which means happier clients!

A quality call center provides excellent customer support and call answering services by providing reliable communication channels. When companies invest time training employees on how best handle certain situations or questions from potential buyers, it results into improved experience overall – especially when these skilled professionals know exactly what tone should be used depending on circumstance (e). The right company benefits greatly because consumers tend not only become loyal but purchase more often due just doing business locally rather than online if there weren’t any options available.

Maintaining a receptionist can help your business maintain its image as prestigious and refined. When you have an answering machine at the desk, it signals that the company has professionals on staff who are ready to serve their customers’ needs with care for all of those involved in this process–from callers themselves seeking information or directions through employees making transactions during office hours (and even late nights!).

A receptionist is the backbone of any company, and maintaining one can give your business that professional image you’ve been trying to achieve. A virtual assistant will answer phones for you when they aren’t busy at work or with customers in need; this way people know where to go if they want something handled promptly without waiting on hold forever! Our virtual receptionists can even deliver appointment reminders to reduce no-shows and last-minute cancellations.