The last thing you want is to hire the wrong virtual assistant. Not only will this be a waste of your time and money, but it might also result in having to correct job or even prevent damage. Then, you’ll have to start over from the beginning when you discover that mistake.
The greatest strategies to avoid a terrible encounter are to ask the proper VA interview questions. This will help you evaluate candidates’ experience and skills while also determining whether your personalities would be compatible.
Additionally, it’s a good idea to have skills test done. This will tell you whether applicants are telling the truth about their abilities.
Depending on the position you’re searching for, you may want to ask different questions during an interview. Nonetheless, most businesses believe that these frequent inquiries are helpful in evaluating prospects.
There are a number of different kinds of virtual assistants. VAs come in a variety of specialties, including general assistants who do mostly administrative work and specialists who specialize in areas like bookkeeping, graphic design, and sales.
However, even general assistants may have a specialty; for example, social media, correspondence, or even taking calls. It’s critical to hire someone who specializes in the specific responsibilities you need.
Many assistants have diverse backgrounds. They frequently have prior experience as a VA and bring considerable expertise with them. Furthermore, this type of question allows candidates the opportunity to elaborate, and it may reveal something new.
If you just need someone to do simple duties, it’s acceptable to employ a candidate who has never worked as a VA before. However, if you’re seeking for high-quality or speedy service, experience of many years will be beneficial.
However, consider the VAs’ response to the above. Some individuals may be just getting started as remote assistants but have prior expertise that makes them even more qualified than someone who has worked as a VA for several months.
Time management, scheduling, file sharing, and graphic design are just a few of the duties that experienced VAs take care of. Discovering which tools your candidates prefer will provide you a better idea of their working methods. Plus, if a candidate names several tools, it’s an indication that they have a wide range of experience.
It’s also beneficial to inquire about prior experience with the tools you want to utilize. Keep in mind that if a VA knows how to use a broad range of technologies but nothing specific, he or she will be able to learn how to utilize new tools quickly and without much training.
If your VA will be handling sensitive information, you’ll need to make sure they have appropriate security measures in place. This might include using two-factor authentication on critical applications, only using secure connections, and running up-to-date antivirus and malware software.
This is a crucial issue, regardless of who you’re hiring. You may believe that VAs in the same time zone as you will be accessible during business hours. People frequently opt to work virtually due to their flexibility, however this isn’t always the case. Other commitments or simply a preference for early morning or late evening employment are possible reasons behind the flexibility.
You must ask yourself whether the VA’s availability is critical. Do you need to speak with your remote assistant on a daily or weekly basis? You may even be able to complete tasks for your VA without speaking at all.
It’s possible that even candidates who work the same hours as you will be inaccessible from time to time. Top online assistants have a lot of other clients on top of yours. This implies they won’t always be able to respond to phone or message right away. If you have frequent emergency projects, it would be worth hiring a VA with a flexible schedule.
It’s important to note that asking candidates how many clients they have isn’t very effective. A VA may have five additional clients who require just two hours of work each week or only two customers that need ten hours of labor every week.
Before you start asking, figure out how many hours a week (or month) you’ll need and how you’ll distribute them. You may then inquire whether they’re able to stick to your timetable.
It’s fantastic to discover someone who uses the same communication style as yours. If you prefer video chats, you may not get along with a VA that prefers to communicate through short messages on Slack.
One of the most significant talents that virtual assistant may have is organization, particularly VAs with many customers. Learn about how candidates assess what jobs are the most important, how they avoid taking on too much work, and what they do if they realize they will not be able to complete a deadline.
According to the difficulty of the tasks, VAs may provide interesting answers to this question. Of course, if the position is mostly data entry or another identical activity, you can’t expect a VA to be overly enthusiastic. Candidates in these situations will generally be seeking for extra money only.
However, if you have skilled work to offer, potential employees may say they would enjoy doing the tasks or that they want the opportunity to develop. Some applicants, on the other hand, may be intrigued by your industry or the type of work you do, particularly if you are a startup with an innovative idea or a non-profit.
VA’s are always eager to learn new things and improve their existing talents. Many will have a clear idea of what they want to do next. It’s good to know this, since you might be able to teach your VA to conduct extra activities. The remote assistant will be more energized, and he or she will most likely charge less than someone already comfortable with the tasks.
Every VA has had the experience of being given a task they don’t know how to accomplish at some point in their careers. The best candidates will tell you that they’d attempt to figure it out on their own first, but that if necessary, they would ask their customers for further information or assistance.
When it comes to finding the ideal virtual assistant for your needs, choosing Veta virtual is a no-brainer. We’ll do all of the legwork for you by vetting prospective remote assistant and virtual receptionist. To discuss your requirements in detail, please contact us immediately.